FAQ’s

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Where do the works come from?

Roughly 90% of the artwork in our collection comes from Paris and other major cities throughout Europe. The art is acquired from both dealers to the trade, and institutions.

Are the works authenticated?

Every piece comes with a certificate of authenticity from our organization guaranteeing the authorship, date, and medium of the work(s) for the lifetime of ownership. They also come with an appraisal.

What are the condition of the pieces in the collection?

A unique aspect of our collection, is our rigid ‘condition’ standards. Each piece is hand-selected, and acquired ‘unframed’ to evaluate the condition of the paper. We reject pieces needing restoration Pre-WWI. Old Master artwork is permitted to have slight imperfections and minor levels of restoration due to their age.

High condition standards ensure each piece retains its value as it ages. We check the PH balance of the paper, and look for any elements that could potentially harm the paper over time. All artwork is scrutinized for watermarks, provenance for Pre-WWI artwork, references and sizing and any other features necessary to fully authenticate the work.

How is the artwork shipped?

Each work is securely packed by a professional art packer and then shipped via FedEx to the requested address. Due to the value of the work, a direct signature is required verifying receipt.  We can also ship to your office or another location where you will be able to sign for the work during business hours. Our staff can accommodate your schedule. If you need a piece to either be expedited or held, email us at [email protected], and we will do our best to accommodate your needs.

Can work be shipped internationally?

Yes, we can ship your artwork anywhere in the world. For international shipment, your artwork will be packed by a professional art handler, and then shipped via DHL or FedEx International to your desired location. Please email our staff at [email protected] for international shipment pricing and additional information.

Once I order a work of art how quickly can I expect to receive it?

The speed of delivery will vary depending upon whether the artwork needs to be framed or reframed prior to shipping. If you are purchasing a work in its existing framing, the work will generally arrive within two weeks of our receipt of payment. If you would like the shipment of your artwork expedited, please contact out staff at [email protected] for expedited shipping timelines and pricing.

If my artwork arrives damaged, what do I do?

While it is rare for artwork to arrive damaged, it is possible. In the event that any artwork, that was shipped by Salon D’ Art, arrives damaged, please file a claim immediately.

Please be sure to document any visible damage on the box and/ or artwork itself. Take multiple pictures, at various angles; please make sure there is good lighting. Email the documented damage to [email protected] All claims must be submitted within 5 business days of artwork’s arrival date. Any claims submitted after 5 business days may not be accepted. If claim is accepted, artwork must be shipped back to Salon D’ Art within 10 business days, at the client’s cost. Once damaged artwork is received by Salon D’ Art, we will repair the artwork and ship back to you for no additional charge. Furthermore, submission of a claim does not guarantee restoration, reimbursement, or responsibility on the part of Salon D’ Art.

Who is the curator of the collection?

Mr. Suleyman Cooke, who was educated at the University of San Francisco and The Center for Medieval Renaissance Studies, affiliated with Keble College, Oxford University. After graduating, Cooke returned to California where he spent 8 years working in the gallery world in San Francisco. During that time, he volunteered at the Fine Arts Museums of San Francisco’s Legion of Honor Museum in the Graphic Art Department for 4 years. Cooke has conducted several independent field research projects on European Modern Masters, which took him throughout Europe. His extensive knowledge of Picasso’s graphic work has placed him as one of the most versed experts on the subject on the West Coast. In 2014, Cooke celebrated 18 years in the arts.

What is the value of art on paper (or prints)?

They have always been a great value in the 20th–21st century. Prints cost less than original oils, but retain and generally increase in value more rapidly. They generally range in price from $1,000–$1 million. Prints by well-known artists such as Matisse, Miro, Chagall, and Picasso increase 9–15% annually. Most of them were created as illustrations for major folio publications or artist books from 1880–1985. They were made as collectable items in limited editions.

What art installation services do you provide?

We provide white glove installation services consisting of delivery, unpacking, and installing your artwork into its desired location. We will provide all the necessary hardware to install your artwork onto any service. Our skilled installers can handle anything ranging from a simple installation of a couple of pieces to complex grid hangings on high landings or hangings along a staircase. We also offer a rehanging service for those who wish to refresh or redesign existing art hanging layout. We charge $125 for the first hour and $85 per installer per hour there after.

 

All appointments require two weeks scheduling prior to the date of installation.We service within a 50 mile radius in the following areas: northern california, Sonoma and Napa county,Los Angeles and Tahoe. A surcharge will apply to areas outside these regions. Please note, we require a 90 days advance notice for installations out of state.

How long in advance should I schedule my install appointment?

All appointments require two weeks scheduling prior to the date of installation.We service within a 50 mile radius in the following areas: Northern California, Sonoma and Napa county,Los Angeles and Tahoe. A surcharge will apply to areas outside these regions. Please note, we require a 90 days advance notice for installations out of state.

What are the advantages of installing a track-based hanging system versus a nail and hook hanging?

The advantages to a track based hanging system is that it offers easy installation, deinstallation and rotation of artwork. It provides easy installation on tough surfaces such as granite, rock, stone, and/or brick. The system prevents holes, cracking and worn out drywall. Are certified installation crew will fully install an aluminum or wood picture hanging system into your commercial or residential location. Once installed this modern picture hanging system provides a clean, no hassle approach to displaying your art collection on your walls. Our system uses a horizontal aluminum track that attaches along the wall less than an inch from the ceiling. Either clear acrylic or fiberglass rods hang vertically to the track, allowing the artwork to hang from the hooks, which are attached to the rods.The hooks that are installed onto the rods have the option for security clips when needed.  All installations require a minimum of  two installers. We charge based on a formula using length and the time it takes to install. The formula is :30 min per linear ft x 2 installers. We add a one time $125 roundtrip transportation fee to all installation orders.

For example an installation requiring 40 ft of track will need

 30min x 40ft = 1200 min is 20 labor hours

Which is 2.5 days based on an 8 hour day. With 2 installers for 2.5 days, this includes time for painting the track and rods to your custom wall color. Installers are $125 for the first hour,  $85 per installer per hour thereafter.. The total  for this installation is $3480 (this includes the transportation fee of $125.) Installation includes hanging all the art work. Please note we don’t surcharge if the total footage is split between several walls in a property.

We service within a 50 miles radius in the following areas: Northern California, Sonoma and Napa county, Los Angeles and Tahoe. A surcharge will apply to areas outside these regions. Please note, we require a 90 day advance notice for installations out of state.

How do you work with interior designers, architect firms and third party art advisors?

Our curatorial team will develop a customized solution to meet the needs of the scope of your project according to your clients needs. In keeping with best practices we can sign confidentiality agreements.

 

We can handle the entire home project and public spaces in  corporate installations. We can map renderings.

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